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Genesys GCX-GCD Exam Practice & Latest GCX-GCD Test Questions

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Genesys Cloud CX: Developer Certification Sample Questions (Q44-Q49):

NEW QUESTION # 44
Which type of request is sent to update all the participants' state to disconnected

A. PATCH
B. PUT
C. GET
D. POST

Answer: A

Explanation:
In Genesys Cloud CX, a PATCH request is used to update the state of all participants in a conversation to disconnected, allowing partial updates to the resource without replacing the entire object.

NEW QUESTION # 45
If you don't pass the paging parameters while querying, the default page size is set to _____.

A. 0
B. 1
C. 2
D. 3

Answer: B

Explanation:
In Genesys Cloud CX, when making API requests that return a list of resources, if you don't specify paging parameters (pageSizeandpageNumber), the system defaults to a page size of 25 results. This means that the response will include up to 25 items per page unless you define otherwise.
Reference:https://developer.genesys.cloud/analyticsdatamanagement/analytics/detail/conversation-query

NEW QUESTION # 46
Which Genesys Cloud CX feature presents caller info to an agent and allows the user to update or collect the information?

A. Toast pop-ups
B. Dialog boxes
C. Scripts
D. IVR prompts

Answer: C

Explanation:
Scripts in Genesys Cloud CX present caller information to agents and can guide them through interactions by allowing data collection or updates during the call, enhancing consistency and efficiency.

NEW QUESTION # 47
If a WebSocket gets closed due to any issue, the events sent by Genesys Cloud CX are automatically queued and sent once the WebSocket is open again.

A. False
B. True

Answer: A

Explanation:
In Genesys Cloud CX, if a WebSocket connection is closed due to any issue, events are not automatically queued and sent once the WebSocket is reopened. Instead, the client is responsible for detecting the disconnection and re-establishing the connection. Upon reconnection, the client must resubscribe to the necessary topics to continue receiving events. Any events that occurred during the downtime are not automatically resent; therefore, implementing a robust reconnection and resubscription strategy is crucial to ensure no critical events are missed.

NEW QUESTION # 48
Why are Divisions important in an organization?

A. Divisions are used to divide interactions equally between 2 or more queues.
B. Divisions allow the organization to control which roles can be assigned to users.
C. Divisions allow grouping and segregation of objects while keeping them inside the same organization.
D. Divisions define which users can be assigned to queues.

Answer: C

Explanation:
In Genesys Cloud CX, Divisions enable organizations to logically separate and control access to various resources (like users, queues, flows) within the same org, supporting data security and operational boundaries.

NEW QUESTION # 49
......

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Biography

Genesys GCX-GCD Exam Practice & Latest GCX-GCD Test Questions

Latest GCX-GCD Test Questions | GCX-GCD Pass4sure Pass Guide

Genesys Cloud CX: Developer Certification Sample Questions (Q44-Q49):

Real Genesys Cloud CX: Developer Certification Test Questions - GCX-GCD Actual Torrent & Genesys Cloud CX: Developer Certification Pdf Questions

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